Welcome to Redoura

Our company, PT Redoura Prima Indonesia, is founded with great focus on professional services quality, trust and commitment. To achieve that, we transformed our knowledge, experience and network into a holistic insurance services, consulting, placement, risk management and claim management.

We strive to establish a long-term mutually beneficial business relationship with both our clients and insurers. We will not sacrifice or exchange the trust of our clients and insurers to anything. This can be seen in our client retention record of 98% for the last 10 years. It means, most of our clients have been with us for more than 10 years.

On top of that, internally we tirelessly up-date ourselves with latest industry’s new and best practices of the insurance policies to ensure our clients are protected with the latest insurance policies, practices and regulations, both local and international.

We regularly update our clients with report of their insurance cover claim performance in order to improve their risk management and awareness and to avoid negative surprises when renewal arrived. This important report will also help insurer to better understand our clients in order to provide a more competitive rates for future renewals.

In the unfortunate event of a claim, you will want you claims to be dealt with swiftly and efficiently, to reduce the day to day running of your business. Having this in mind, we consider claims service to be an essential part of our commitment. We consider succesfull negotiation of claims and their prompt collection to be our priority and we therefore are fully involve in all aspects of claims negotiation and in selection of any potential lead insurer.

We respond quickly to claim notification, server as a central point of contact between underwriters and loss control teams, facilitate communications, assist into resolution of issues and in mitigating losses. We ensure that claims are reported to insurers promptly and dealt with fairly, with a view to securing a prompt and satisfactory settlement on your behalf.

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About Us

PT Redoura Prima Indonesia is insurance, risk management and consulting services company offering clients and customers innovation and tenacity.

Our goal is to help our clients to achieve theirs by providing unrivaled service quality tailored to our client’s needs.

We named our company after one of the biggest mountain in Papua, Indonesia, Redoura. A symbol of strength, achievements, boldness, high, stability, commitment and pride.

We aim to transform those symbols and spirits into our corporate culture and commitment to a highest standard of service quality to our valued customers/clients.

In Redoura we strive to builds trust and maintain a long-term business relationship with both our clients and insurers. This is one of our core values proven by our 98% client retention records for the last 10 years, and continued support from the insurers, both local and international insurance companies.

We achieve this by improving your bottom line, managing your capital, attracting and retaining talent and protecting you people, property and reputation.

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Our goal is to help our clients to achieve theirs by providing unrivaled service quality.